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A visitor managed to break the toilet seat in my apartment in Spain. After research, I discovered the suite was a discontinued range and struggled to find a replacement to fit. However, I was able to find the exact seat required on the QS website, so I ordered it on my return to the UK. It was swiftly delivered 2 days later, I took it to Spain on my next visit, and fortunately, it fitted into a cabin suitcase. Fitting the seat to the existing pan was straightforward and quick. Problem solved, thank you.
I received the toilet seat, but unfortunately, it was damaged. But a quick email to the customer service team with some pictures and a new one was sent out. The seat fits perfectly, just what I needed to replace my broken one at home. Easy to fit, minimum effort needed. Does what it needs to to.
Great service, fast delivery and the product was good quality.
Replacement seat for broken one fitted exactly.
Exact replacement and easy to fit.
Submit Your Questions 7 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
David Asked :Does this product come with a quick-release mechanism? If not, is there a product that does (to fit Ideal Standard Playa toilet)?
The Ideal Standard Playa Seat comes with a quick-release mechanism.
Dave Asked :Could you give me the dimensions of the Ideal Standard Playa toilet seat J492901?
For information regarding the dimensions of the Playa toilet seat, please refer to the technical diagram given in the product, or you can click here.
SALLY Asked :I looked back on an old bathroom plan as I need a new seat only-Ref J493001-brought from Hadleys. Do you have a seat like this now?
As per your reference J493001, the soft close seat option might be most suitable for your requirements- OP-227799.
David Asked :I have broken the seat on my Ideal Standard Playa soft-close toilet seat. The mechanism and cover are still ok. If I bought a normal (i.e. not soft close) set, would the seat be compatible with the soft close hinges, or do I have to buy a complete soft close set?
Unfortunately, a complete replacement standard seat would be required as the soft-close hinges would not fit a standard close seat.
Verona Asked :How do you remove the toilet seat once it is fitted? I have a broken seat I need to replace, but cannot remove.
Refer Information Instruction URL for the best practices.
Steve Asked :Hi, Currently have the soft close version of this, but the seat is cracked. If I buy the standard, will this fit? Also is it possible to keep the soft close hinge to allow the standard to soft close?
The normal close seat will fit perfectly on the existing pan however you cannot use your existing soft close fittings on the normal close seat.
Vicki Asked :Does this come with the concealed expansion nuts that hold the seat in place?
The J492901 is supplied with all required fittings.
We will soon verify the details and add your rating appropriately.