Deva Sensor Chrome Mono Basin Tap

WAJDI Asked :

Hi. I have had 14 Deva sensor taps fitted over the past 12 months. This morning one of them would not turn off. The water ran even when the battery was removed. I had to isolate the water supply. Any ideas on what the problem is and how to fix it?

Answered By QS Team

If the issue is just with one sensor tap, we would recommend swapping the control boxes to see if the problem persists on the other.

Was this answer helpful?

Paul Asked :

Can you assist us with how we alter the sensor to stay on longer?

Answered By QS Team

The sensor stays on for as long as your hands stay in front of the sensor.

Was this answer helpful?

geverson Asked :

Two questions about Automatic sensor tap 1 -D sensor1-d. 1) I want to know if the water stops running instantaneously when we remove our hands, or it keeps running for a few more seconds. 2) Can it be only battery operated?

Answered By QS Team

The tap will shut off once your hand is out of the sensor range and can run off battery only. 

Was this answer helpful?

Joe Asked :

Does it come with fitting instructions? How far away or how close does the control box have to be? Can I get fitting instructions online, giving all dimensions?

Answered By QS Team

Fitting instructions are included with this tap and will come in the box with warranties etc. The Control Box can be at least 1 metre away or closer. There are no online instructions for this tap.

Was this answer helpful?