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Submit Your Questions 2 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
BARBARA Asked :Is there any issue normally with fixing the wall-hung essence toilet to the wall? Our plumber can't get his hand behind the toilet pan to put the nuts on before he even needs to put a spanner on. Any easier way?
To fix the pan, you will need to place it onto the frame and use an Allen key through the seat holes to tighten the pan to the frame.
Beverley Asked :Do you have a Slimline Frame that goes with this toilet?
The compatible support frames with cistern are available as an option in the "Customise Your Product" section of the product.
We will soon verify the details and add your rating appropriately.