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Erik Asked :Hi there, We bought a QS-V90563 VitrA-Zentrum-610mm-Rim-Ex-Open-Back-Close-Coupled-WC-Pan-With-Cistern some months ago, and the double flush system is not working as intended, pressing the button in the two areas activate the same flush (long). I had a look at the instruction manual enclosed with the toilet, but it is pretty scarce with information.
We have attached a copy of the troubleshooting guide for the Optima 49 flush valve, which is supplied with the Zentrum cistern. Please go through the PDF and confirm all setting and placement is correct. You can download the Trouble Shooting Guide PDF from here.
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