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I had a mix-up with my order and selected a toilet with an incompatible cistern. I encountered issues with the return of wrong items, the team at QS Supplies were engaged throughout the process. There were complications with the carrier, and despite a misunderstanding regarding the holding of the parcel, I recognised that the situation was unusual. The communication was excellent from the QS Team and the complexities of handling heavy goods delivery and returns. I got the right item, in the end, and overall I am happy with the toilet, its build quality and is really comfortable to sit. In the end, all went well.
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