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Submit Your Questions 3 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Jeremy Asked :It states the cable is hidden behind the support—but not clear in any of the photographs—we have a socket ready just underneath where the radiator is to be fitted.
Please refer to the attached Installation Instruction PDF.
Maya Asked :Do the bars move? One of the images looks like the bars can be moved in a swivel motion. Also. Will this product work with an electric switch?
Yes, the bars can swivel 180° both ways. These will be wired into an isolator switch.
Steve Asked :We bought this towel radiator last year and have just installed it; however, it is too hot to touch - so hot it could cause a severe burn. Does this sound normal for this product? Is it thermostatically controlled? We have turned it off as it seemed dangerous.
This Towel Rail is intended to warm and dry towels and is, therefore, hot to the touch.
We will soon verify the details and add your rating appropriately.