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Submit Your Questions 2 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Dave Asked :I have a Latina mono basin mixer installed at my in-law's house, and now after a few years it is starting to drip constantly, are spares available for this and if so, where can I get them?
You will need to contact the retailer the item had been purchased from. They would be able to order the replacement cartridge from the manufacturers. Similar looking products from other manufacturers will not be using the same cartridge and therefore will not work. Tre Mercati is a British based company and therefore easy to get parts and after service. In our opinion, it is better to purchase items from British-based manufacturers for this reason.
Biddy Asked :Could you tell me if the flexi hose fittings are 15mm and compatible with 0.5 bar low water pressure, please?
We have checked with Tre Mercati & the flexi tails are 10mm into the body with a 1/2 inch connector. The technical guy has said that you can use copper pipes that are 15mm. Regarding the pressure, a 0.5 would be fine for this tap, as long as the pressure isn't below 0.1 or above 5 bar.
We will soon verify the details and add your rating appropriately.