Tavistock Structure White 515mm Back To Wall WC Pan

I bought this with the reasonable expectations for a good quality long lasting item. However, I have been disappointed by the "soft close" mechanism lasting less that 8-9 months from new where I purchased it from via QS Supplies. It now needs the usual hand holding to prevent it from slamming itself and damaging it, and has been a waste of time and money. Soft close - Not any more. The seat itself doesn't stay centered and moves a bit from side to side. It has been carefully tightened to prevent this, and it has little effect. It's a nice looking unit and I still like that aspect, I just wish it was better quality and that I had bought a different longer lasting one.

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See my review of the toilet also. The seat is good in that it is a top fix design which means no issue doing with toilet built in but even with endless adjustment I am unable to stop it moving left or right when closing. I approached Tavistock, they were uninterested and said that was normal so I can only conclude that they design it to be rubbish. Also the lid bangs against the back wall when moving on the toilet seat which neither of my other 2 back to wall seats do so that is also annoying.

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The toilet is a nice design and I have no issue with QS but on approaching Tavistock about the wonky ceramic at the back (and the rather rubbish toilet seat) they seemed unbothered and said that is normal. If you buy one, have a look at the back edge and see if its straight, mine is really quite wonky and I can get my fingers down the back of part of it due to this.

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Great looking WC, very contemporary. Well priced, and reasonable delivery. Being fitted in new build so it has not been used yet, and therefore can not review product installation or operation.

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