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Submit Your Questions 3 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Dominic Asked :Hi, does the cistern on the Pure Ivo Compact Close Coupled WC fix to the wall? I can't see the fixings in the diagram.
Yes, the cistern is screwed to the wall with supplied fixings.
Dave Asked :I wish to purchase a toilet seat and cover. The number is OP-44075. I can't seem to order it separately. Could you assist and confirm it is top fixing and length 44 and width 34?
For seat and cover, please refer this product -- http://www.qssupplies.co.uk/bathroom-furniture-shower-taps/161014.htm
A Asked :Hello, we have moved into a house with the slow close seat and cover S1076SC fitted to Compact close coupled cistern & pan. The lid stays up as required, but the seat will not stay up, making it awkward for a man to use as the seat closes before required, (i.e. mid pee). Can you tell me how to adjust the close mechanism so the seat will stay in the up position while in use? Many thanks.
The seat may fault with the soft-close mechanisms; these can be purchased through us and would be chargeable as they are only covered for 12 months.
We will soon verify the details and add your rating appropriately.